Payment methods

eCommerce allows you to determine payment method options for when users check out. To configure payment methods, read Configure payment methods. To add payment information to order details, read Add payment information to order details.

To view an order’s payment information in Zilliant CPQ:

1. From the left navigation area, select Orders.
2. Select an order.
3. From the top navigation bar, select Overview.

The order’s payment ID and payment mode are captured in the Payment Id and Payment Mode fields, respectively.

Configure payment methods

To manage payment methods in eCommerce:

1. From the top navigation bar, select your account.
2. From the dropdown menu, select Commerce Administration.
   Note

   You must have the Commerce System Administrator role to access this menu item.

3. From the left navigation area, select Payment Configuration.
4. Select dropdown options for Mode and Destination. For more details, read the following table.

To manage the payment gateway transaction interval in Zilliant CPQ:

1. From the left navigation area, select System Processes.

2. From the top navigation bar, select System Tasks.

3. From the top sub-navigation bar, select Master Data.

4. Select the Payment Processing row.

5. From the top secondary navigation bar, select Master Data.

6. In the CRON Expression field, enter an expression that determines how frequently eCommerce checks for payment processing.

   Example intervals

   To check at this interval:	Enter this expression:
   5-minute interval	0*/5****
   10-minute interval	0*/10***
   15-minute interval	0*/15***

Account-specific payment methods

eCommerce allows you to configure a payment mode for a company account separate from the default mode.

To manage payment modes for a specific company account in Ziliant CPQ:

1. From the left navigation area, select Accounts.
2. Select an account.
3. From the top navigation bar, select Detail.
4. Select the Payment Type field.
5. Select a payment type row.

Add payment information to order details

After a user successfully pays for an order, they receive a confirmation with order details. eCommerce allows you to add payment information to an order’s shared details.

To add payment information to order details in eCommerce:

1. From the top navigation bar, select your account.
2. From the dropdown menu, select Commerce Administration.
   Note

   You must have the Commerce System Administrator role to access this menu item.

3. From the left navigation area, select Screen Configuration.
4. From the top navigation bar, select Order History (Overview).
5. Select Add.
6. Fill out all required and desired fields, then save.