Glossary

C

• COGS
  cost of goods sold
• calculated attribute
  Any computed value (based on other static values or other calculated attributes) that provides useful business information. Gross margin, GM change, and GM trend are calculated attributes.
• commission
  Fee or percentage paid to a sales representative.
• contribution margin
  Measures the profitability of a particular product determined after subtracting all on-invoice and off-invoice items, cost to serve elements, and cost of goods sold (COGS).
• cost of goods sold
  Total cost of obtaining raw materials and producing finished products that are sold to consumers during a specific accounting period.
• customer segment
  Attribute used to group similar customers. For example, various analytics documents might group customer into segments by region, type of business, or function they perform in a supply chain such as distributor, direct sales, or value-added reseller. Customer segments are not the same thing as price segments.

D

• DAL
  data access layer
• discount
  Amount discounted from a list price.
• discount percentage
  Discount percentage of a list price.

F

• freight in
  Transportation charge that a company pays when receiving products from a product supplier.
• freight out
  Cost of transporting products to a customer.

G

• GM
  gross margin
• gross margin
  Result of deducting variable and fixed cost of goods sold from total revenue, expressed as an absolute value.
• gross margin percentage
  Result of deducting variable and fixed cost of goods sold from total revenue, expressed as a percentage.

I

• indirect costs
  Costs not directly associated with the production or sale of products. Also known as overhead.

K

• KPI
  key performance indicator
• key performance indicator
  Specific type of calculated attribute whose purpose is to provide at-a-glance summary information to facilitate rapid decisions.

O

• overhead
  Costs not directly associated with the production or sale of products. Also known as indirect costs.

P

• payment terms
  Cost related to the terms of payment.

• PGA scope
  Combination of action type scope, customer ID, product group ID, and record ID.

  In Campaign Manager, PGA scope defines unique actions. It specifies how Campaign Manager handles potential duplicate actions in a single publish, as well as how new actions are published against active, published actions.

• pricing waterfall
  Analysis method used to visualize the process of price transformation.

R

• rebates in
  Rebates received from a product supplier.
• rebates out
  Rebates given to a customer.

Z

• ZOrg
  Zilliant org. A ZOrg is a virtual space provided to an individual Zilliant customer. It includes all customer data, applications, and customizations. A ZOrg can include a Salesforce org and ZCloud configurations.