Manage line items
  • 30 Jul 2024
  • 2 Minutes to read
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Manage line items

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Article summary

Quote line items store information about the products that you quote, including product configurations, prices, and discounts. Line items appear on the Items tab in quotes.

Learn how to work with line items:

Add a line item

You can add a line item:

  • From the product catalog
  • Through the quick add feature
  • From another quote
  • Through guided selling

From the product catalog

  1. Open a quote.
  2. On the Items tab, select + to open the product catalog. For each product in the product catalog, you can make the following selections:
    • ConfigureConfigure the product before adding it as a line item.
    • Add & Close—Select to add the product as a line item.
    • Add—Select one or more products, then from the bottom button bar, select Add (#) to add the selected products as line items.

Through quick add

  1. Open a quote.
  2. On the Items tab, select and begin typing a product name or ID.
  3. On the product, select +.

From another quote

To copy a line item and its configurations from another quote, follow these steps:

  1. Open a quote.
  2. On the Items tab, select .
  3. Select one or more quotes, then select View line items of selected quote(s).
  4. Select one or more line items, then select Add selected item(s).

Through guided selling

To learn how to add products through the guided selling feature, read Guided selling.

Add a subline item

To add a line item as a subcategory of another line item, follow these steps:

  1. Open a quote.
  2. On the Items tab, select a checkbox near the position number of a line item to which you want to add a subcategory.
  3. Add a line item. It will appear as a subcategory of the line item that you've selected in Step 2.

Add a product bundle

  1. Open a quote.
  2. On the Items tab, select .
  3. Select one or multiple product bundles, then select Add.

Substitute a product on a line item

  1. Open a quote.
  2. On the Items tab, select one or multiple line items, then select .
  3. Select the needed products, then select Apply Substitutions.

Duplicate a line item

To duplicate line items, select them on the Items tab in a quote, then select . Duplicated line items appear at the end of the list.

Rearrange line items

  1. Open a quote.
  2. On the Items tab, select one or multiple line items, then select .
  3. On the Move selected line item(s) under dialog, make selection:
    • To display selected lines as individual line items, select the name of the quote.
    • To add selected lines as subcategories of another line item, select the name of the parent line item.

Make a bulk update of line items

  1. Open a quote.
  2. On the Items tab, select line items, then select .
  3. Enter values, then select Update.

Delete a line item

To delete line items, select them on the Items tab in a quote, then select . To confirm the action, select Yes.

Filter line items

  1. Open a quote.
  2. On the Items tab, on the button bar above the line items list, select to open the dropdown list of columns.
  3. Select a column by whose values you want to filter the list of line items.
  4. In the search bar to the left from the dropdown, enter a column value by which you want to filter the list of line items.

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