Product visibility

For employee and customer users to view products in the eCommerce application, you must maintain the following product master prerequisites and settings in Zilliant CPQ:

• Product visibility
• Product information
• Related products

For how to grant prospect contact users permission to view products, read Prospect users.

Product visibility

To manage a product’s visibility:

1. From the left navigation area, select Products.
2. Select a product row.
3. From the top navigation bar, select Detail.

For any product to be visible in the eCommerce application, the following settings are required:

• Category—Assign a category.
• Classification—Assign a “Consumable,” “Spare Part,” or “Product” classification.
• Restrict—Set to “No.” If set to “Yes” and the read restriction condition “Product visible to commerce” is active, the product will be restricted from showing in the eCommerce application.
• Sales Area—This section determines which users have visibility of the product. eCommerce allows you to maintain one or more sales areas for a user and the product. For each desired sales organization, toggle the user's assignment under each sales area column to “Yes.”
  For example,

  If you enable a user:

  • Whose main sales area is one of the product's sales areas, and
  • Who has at least one sales area that is one of the product's sales areas

  The user only sees products that are mapped to the same sales areas assigned to them.

These settings also control the visibility of Bill of Materials (BoM) within the equipment.

Product information

eCommerce allows you to manage the following product information settings:

• Labels and descriptions
• Knowledge base
• Images
• Details
• Attachments

In addition, the eCommerce application’s visual product finder allows users to visualize products in relation to equipment or other sub-components. The finder also allows you to configure hotspots in product images for interactive areas. To manage these settings for a product, read About Visual Product Finder.

Product labels and descriptions

To manage product labels, rich text descriptions of product details, and localization options:

1. From the left navigation area, select Products. Then, select a product row.
2. From the top navigation bar, select General Information.
3. From the top sub-navigation bar, select Product Labels.

Product images

To manage product images:

1. From the left navigation area, select Products. Then, select a product row.
2. From the top navigation bar, select General Information.
3. From the top sub-navigation bar, select Product Images.

Each image has the following attributes:

• Restrict—Set to “Yes” to not display the image in the eCommerce application.
• Main Product Image—Set to “Yes” to display the image first if the product has more than one image.
• Sequence—Enter a number to determine the image’s order if the product has more than one image.

Product details

eCommerce automatically identifies any attributes from a product’s information, such as Description or Technical Specification. According to your Screen Configuration settings, a product’s details page then displays these attributes in a list or tab view.

To manage product attribute visibility in eCommerce:

1. From the left navigation area, select Products. Then, select a product row.
2. From the top navigation bar, select your account.
3. From the dropdown menu, select Commerce Administration.
   Note

   You must have the Commerce System Administrator role to access this menu item.

4. From the left navigation area, select Screen Configuration.
5. From the top navigation bar, select Product Detail.
6. From the top-right of the Product Detail Attributes section, select a display mode from the Mode dropdown.

Related products

Related products are shown in the You May Also Like section at the bottom of the product detail page and cart page, suggesting relevant or recommended products based on the product that users are currently viewing or have added to cart.

To add a product to this section:

1. From the left navigation area, select Products.
2. Select a product row.
3. From the top navigation bar, select Related Products.
4. Select Add.
5. Select one or more products, then select Add.