Zilliant AI CPQ Assistant

Zilliant AI CPQ Assistant (Beta) allows you to embed smart chat capabilities directly in the CPQ sales user workflow. Engage CPQ Assistant to:

• Evaluate products. From provided feature specifications and documentation, CPQ Assistant facilitates decisions with product summaries, comparisons, and suggestions.
• Generate recommendations. By analyzing inquiries to understand context and requirements, CPQ Assistant offers swift and relevant product recommendations.

Using CPQ Assistant, you can quickly retrieve product information and provide precise, verified answers to customer questions.

Set up CPQ Assistant

CPQ Assistant generates meaningful insights and recommendations based on product documentation you provide to CPQ. For how to attach product documentation, read Product attachments.

How to request this feature

CPQ Assistant is a Beta release and available to Zilliant CPQ customers by request. Contact your Zilliant representative for details.

Use CPQ Assistant

To use CPQ Assistant, select Zilliant AI CPQ Assistant from the bottom right of the CPQ application. Go to the Ask me a question text field and enter a request with at least one product name.

For example, CPQ Assistant enables you to request:

• What are the weight and dimensions of product A?
• Give me a product summary of product A.
• Compare product A with product B.

CPQ Assistant then generates a reply based on documentation you provide to CPQ, along with links to related products and their documentation.