Zilliant CPQ retrieves partner functions from the KNVP table in SAP ERP. Synchronization is limited to sales information and sales areas already defined in CPQ. This means that even if a customer (account in CPQ) has multiple sales areas, CPQ imports partner function records only for the sales organizations, distribution channels, and divisions that exist in CPQ.
For example, if SAP ERP assigns a customer to five sales areas, and CPQ defines only two of them, CPQ imports partner functions for those two areas and ignores the rest.
In addition, CPQ only synchronizes partner functions that have valid ERP IDs in the system. This setup lets you control which sales area data and partner functions are imported, so you can tailor the synchronization to your business needs.
Note
CPQ supports synchronization of Account and User partner function types only. Other types, such as Contact, are not supported.
For details about configuring partners in CPQ, read Configure partners.