Work with product configurator

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Use the product configurator to configure products before or after you add them to a quote. In Zilliant CPQ, the product configurator helps you select product characteristics, review configuration details, and work with related information such as product variants, partners, and product text.

In this topic, learn how to:

You can also customize the product configurator to match your preferences.


Open the product configurator

You can open the product configurator either while adding a new product to a quote or from an existing configurable line item. For details, select the UI version you use.

Open the configurator while adding a product

Use this option when you want to configure a product before adding it to the quote.

  1. Open a quote.

  2. Select + to add a new line item.

  3. In the product catalog, on a configurable product, select Configure.

Open the configurator from an existing line item

Use this option when the product is already on the quote and you want to review or update its configuration.

  1. Open a quote.

  2. On a configurable line item, next to the product name, select icon_Product configurator.svg.

Open the configurator while adding a product

Use this option when you want to configure a product before adding it to the quote.

  1. Open a quote.

  2. On the Items tab, select Add > + Add Line Item.

  3. In the product catalog, on a configurable product, select icon Product configurator 2.svg.

Open the configurator from an existing line item

Use this option when the product is already on the quote, and you want to review or update its configuration.

  1. Open a quote.

  2. On a configurable line item, next to the product name, select an option:

    • Select icon_Product configurator.svg to open the internal configurator.

    • Select icon External configurator.svg to open the external configurator. This option is available only for products enabled for external configuration.

The configurator icon icon_Product configurator.svg can use different colors to show the product configuration status:

  • Green—Base configuration is complete.

  • Red—Base configuration is incomplete.

  • Blue—Product is not configurable.


Understand configurator field indicators

To simplify your work with the product configurator, Zilliant CPQ uses visual cues that differentiate configurator field types.

  • A vertical red bar appears before fields required for valid configuration and for calculating the base price of a product.

  • Values of fields with a dotted blue border are defined by the system. A source for these values can be a script, a trigger, or a system change. Depending on the model settings, you can edit system-defined values.

  • Values of fields with a solid blue border are defined by a user.

The following image shows these field types.

CPQ Product configurator field types


Switch between configurator views

Zilliant CPQ allows you to view product configurations in two formats:

  • Editable view (available only for configurable products)

  • Read-only, tabular view

To switch between configurator views, follow these steps:

  1. Open the product configurator.

  2. Select Technical View   to switch between the editable view and the read-only tabular view. If you don't see the Technical View switch, add it to the user interface.


View product variants

The product configurator enables you to work with product variants. For details, read Manage product variants.


View partners and product text

Using the product configurator, you can:

  • View and edit the product text to document special requests and configured attributes.

  • View and edit partner information to make changes to the ship-to or bill-to information.

To view partners and product text:

  1. Open the product configurator.

  2. Select  .