About SAP C4C integration

The integration of Cloud for Customer (C4C) and Zilliant CPQ enables you to:

• Import account, contact, opportunity, and quote data from C4C into CPQ
• Export quote data from CPQ to C4C
• Synchronize supported master data

The following illustration provides an overview of supported use cases:

Feature highlights

Recent C4C and CPQ integration enhancements include:

• Approval flow enablement in the external system
• Import process:
  • Import and export of sales data in C4C
  • Import of sales document types
  • Import of quote language
• Import of partners from C4C
• Export process:
  • Export of only products marked to export
  • Export of custom fields
  • Export of proposal report and attachments based on settings
  • Export of quote attachments when uploaded in CPQ
• Background jobs
  • Import of account and partners in the background
  • Export of proposals in the background
• Using the CFC namespace for external objects:
  • Account, contact, address
  • Opportunity
  • Quote
  • Master data