About product triggers

In Zilliant CPQ, a configurable product can be modeled to include product-specific rules to automatically explode a product BOM, assign attribute properties, calculate attribute values, and more. Such product rules are called triggers (KBTrigger). Similar types of rules grouped within one object are called a trigger group (KBTriggerGroup). In the knowledge base Excel spreadsheet, a trigger group is defined in the RULE_X sheet (where X is the sequence number of the trigger).

Use triggers to perform the following tasks:

• Restrict a specific attribute’s range value based on configuration data.
• Execute a BOM explosion.
• Assign values based on specific conditions.
• Set attribute properties.
• Calculate an attribute value.

There are four trigger group types:

• Range (White List)
• BOM
• Conditional
• BOM and Range

Access trigger groups

To open the list of trigger groups in Zilliant CPQ:

1. From the application left navigation area, select Products.
2. Select a product.
3. From the top navigation bar, select Knowledge Base.
4. Select a knowledge base.
5. On the Triggers tab, view the list of all trigger groups.

Create trigger groups

To create a trigger group, follow the instructions based on the trigger group type:

• Define range triggers
• Define BOM triggers
• Define conditional triggers