MFA

When enabled, multi-factor authentication (MFA) requires members to provide two types of verification to access the Zilliant system. In addition to their username and password, you can require members to provide an additional “factor”—such as a code from their phone—to prove their identity.

In the Zilliant system, the MFA requirement can be set at the organization level or for individual members. If set at the organization level, you can selectively exempt members from the requirement.

MFA factors

Zilliant supports two factors for secondary authentication:

• Time-based, one-time passcodes (TOTPs) through an authenticator app such as Google authenticator

• One-time passcodes (OTPs) sent by SMS

Zilliant supports SMS only for select countries. Contact your Zilliant representative for more information.

Require MFA for an organization

Setting MFA at the organization level means that all members must provide an additional factor when using password authentication.

Contact your Zilliant representative if you want to set MFA at the organization level.

Require MFA for individual members

You can apply the MFA requirement to individual members. You must set this one member at a time.

To turn on MFA for a member:  

1. Sign in to Zilliant at https://login.myzilliant.com .

2. In the left navigation panel, select Settings to view the Admin Configuration page.

3. Select a member from the list.

4. In the Access requirements and permissions area, switch on the Require MFA toggle to require MFA for the member.

Exempt members from authentication requirements

You can selectively exempt members from your primary authentication policy.

To exempt a member:

1. Sign in to Zilliant at https://login.myzilliant.com .

2. In the left navigation panel, select Settings to view the Admin Configuration page.

3. Select a member from the list.

4. In the Access requirements and permissions area, switch on the Exempt Member from your primary authentication policy toggle.