---
title: "C4C setup"
slug: "c4c-setup"
description: "Learn how to set up Zilliant CPQ and SAP C4C. "
updated: 2024-10-25T02:11:56Z
published: 2024-10-25T02:11:56Z
canonical: "docs.zilliant.com/c4c-setup"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.zilliant.com/llms.txt
> Use this file to discover all available pages before exploring further.

# C4C setup

To set up Zilliant CPQ and SAP Cloud for Customer (C4C) to communicate with each other, complete the following setup tasks in C4C:

1. Set up the HTML mashup or URL mashup in C4C to define the point of entry to CPQ based on your customer’s requirements. Set up a mashup for [Account](/v1/docs/import-accounts-from-c4c), [Opportunity](/v1/docs/c4c-setup#set-up-c4c-to-export-an-opportunity-to-cpq) and [Quote](/v1/docs/c4c-setup#set-up-c4c-to-export-a-quote-to-cpq).
2. [Activate web services in C4C](/v1/docs/c4c-setup#activate-web-services-in-c4c).
3. [Download the keystore files and upload them to CPQ](/v1/docs/c4c-setup#download-c4c-keystore-files).
4. [Embed the CPQ application inside the Account/Opportunity/Quote](/v1/docs/c4c-setup#embed-the-html-mashup-in-accountopportunityqluote-details-view).

## Set up C4C to export an account to CPQ

To author the HTML mashup, complete the following steps:

1. Sign in to C4C.
2. In C4C, go to **Administrator** in the left navigation area, then select **Mashup Authoring**.
3. At the top of the **All Mashups** page, select **New**, then use the down arrow to select **HTML Mashup**.
4. In the **General Information** area of the page, select **With Port Binding** as **Port Binding Type**.
5. Double-click inside the **Port Binding** field to open the **Port Binding** screen.
6. Make the following selections:

![C4C Port Binding window for Accounts Mashup](https://cdn.document360.io/24f960e8-3c1c-4c18-a2c6-83b6ae4aab84/Images/Documentation/C4C%20Port%20Binding%20Dialog%20Acct.png?sv=2026-02-06&spr=https&st=2026-11-11T10%3A54%3A25Z&se=2026-11-11T11%3A54%3A25Z&sr=c&sp=r&sig=lumtES7fqETiSjKjf7r6O4k94vHvMwcy1H9aks8AD9M%3D)
  - **Port Name**—Select **Additional Account Information**.
  - **Import Field**—Select **Account Internal ID**.
  - **Screens**—Select **Account Details**.
7. In the **HTML Mashup** page, enter a **Mashup Name** such as "CPQ Account."
8. In the **Configuration Information** area, enter information or make selections as follows:
  1. Create the HTML mashup for account export to CPQ. Enter the following URL, replacing the domain with the customer's CPQ URI:

```
https://xxx.xxx.com/iss/entryPoint=CFC&action=importAccount&accountID=#######&uiModeEmbedded=true
```
  2. Set a value for **Height**.
  3. Select **Extract Parameters**.
9. Uncheck the **AccountID** parameter not to use **Constant**.
10. Select **AccountInternalID**.
11. Select **Preview** to view the CPQ signin page.
12. Select **Activate**.
13. Select **Save**, then select **Close.**

The following image shows the configuration screen:

![C4C HTML Mashup Account Config Information](https://cdn.document360.io/24f960e8-3c1c-4c18-a2c6-83b6ae4aab84/Images/Documentation/CPQ%20C4C%20Acct%20%20HTML%20Mashup%20Config%20Info.png?sv=2026-02-06&spr=https&st=2026-11-11T10%3A54%3A25Z&se=2026-11-11T11%3A54%3A25Z&sr=c&sp=r&sig=lumtES7fqETiSjKjf7r6O4k94vHvMwcy1H9aks8AD9M%3D)

## Set up C4C to export an opportunity to CPQ

To create the HTML mashup to export an Opportunity to CPQ, use the following URL when prompted in the steps in this section.

```
[https://xxx.xxx.com/iss/?entryPoint=CFC&action=importOpportunity&opportunityID=OpportunityID&uiModeEmbedded=true](https://xxx.xxx.com/iss/?entryPoint=CFC&action=importOpportunity&opportunityID=OpportunityID&uiModeEmbedded=true)
```

To author the HTML mashup, complete the following steps:

1. In C4C, go to **Administrator** in the left navigation area and select **Mashup Authoring**.
2. At the top of the  **All Mashups** page, select **New** and select the down arrow to select **HTML Mashup**.
3. In the **HTML Mashup** page, select  **With Port Binding**  as **Port Binding Type**.
4. Double-click inside the **Port Binding** field to open the **Port Binding** screen as shown in the following image:
  1. Select **Opportunity Info** as **Port Binding**.
  2. Select **OpportunityID** as **Import Field**.
  3. Select **Opportunity Details** as **Screens**.
5. Select **OK**.

The following image shows the **Port Binding** settings for **Opportunity**:

![C4C Port Binding Window Opportunity](https://cdn.document360.io/24f960e8-3c1c-4c18-a2c6-83b6ae4aab84/Images/Documentation/C4C%20Port%20Binding%20Opportunity.png?sv=2026-02-06&spr=https&st=2026-11-11T10%3A54%3A25Z&se=2026-11-11T11%3A54%3A25Z&sr=c&sp=r&sig=lumtES7fqETiSjKjf7r6O4k94vHvMwcy1H9aks8AD9M%3D) 6. When you are finished, select **Preview** to see the CPQ signin page. 7. Select **Activate**. 8. Select **Save** and **Close.**

## Set up C4C to export a quote to CPQ

To create the HTML mashup to export a quote to CPQ, use the following URL when prompted to export the Account to CPQ, where you can then set **uiModeEmbedded=true** if you want to show the CPQ view inside the C4C.

```
**URL:** [https://xxx.xxx.com/iss/?entryPoint=CFC&action=importQuoteLight&quoteID=ObjectID&uiModeEmbedded=tru](https://xxx.xxx.com/iss/?entryPoint=CFC&action=importQuoteLight&quoteID=ObjectID&uiModeEmbedded=true)
```

To author the HTML mashup, complete the following steps:

1. Log into C4C.
2. In C4C, go to  **Administrator** in the left navigation area and select **Mashup Authoring**.
3. At the top of the **All Mashups** page, select  **New** and use the down arrow to select **HTML Mashup**.
4. In the **HTML Mashup** page, select  **With Port Binding**  as **Port Binding Type**.
5. Double-click inside the **Port Binding** field to open the **Port Binding** screen.
  1. Select **Quote Services** as **Port Name**.
  2. Select **Object ID** as **Import Field**.
  3. Select **Sales Quotes Details** as **Screens**.
6. Enter a **Mashup Name**. For example, "Cloud CPQ Express."
7. In the **Configuration Information** section, complete the following steps:
  1. Select **URL** as **Type**.
  2. Enter  [https://xxx.xxx.com/iss/?entryPoint=CFC&action=importQuoteLight&quoteID=ObjectID&uiModeEmbedded=tru](https://xxx.xxx.com/iss/?entryPoint=CFC&action=importQuoteLight&quoteID=ObjectID&uiModeEmbedded=true) in the **URL** field.
  3. Enter **1024** in the **Height** field.
  4. Select the **Extract Parameters** link.
  5. Uncheck the **quoteID** parameter not to use Constant value.
  6. Select **ObjectID**.
8. After you have completed the previous steps, select **Preview** to see the login page of CPQ.
9. Select **Activate**.
10. Select **Save and Close**.

When you finish authoring the HTML mashup, you can personalize the **Account**, **Opportunity**, and **Quote** pages and embed their the HTML mashups as a CPQ components inside details views for each of these in C4C.

## Activate web services in C4C

Before activating web services in the C4C, you must create a communication system in C4C, along with a technical user that can access the web services.

1. In C4C, go to **Administrator** and select **General Settings**.
2. In the **Integration** section of the  **General Settings** page, select the **Communication Systems** link as shown in the following image under **Integration**.

![C4C Integrations Menu](https://cdn.document360.io/24f960e8-3c1c-4c18-a2c6-83b6ae4aab84/Images/Documentation/CPQ%20C4C%20General%20Settings%20Integration%20.png?sv=2026-02-06&spr=https&st=2026-11-11T10%3A54%3A25Z&se=2026-11-11T11%3A54%3A25Z&sr=c&sp=r&sig=lumtES7fqETiSjKjf7r6O4k94vHvMwcy1H9aks8AD9M%3D)

1. In the **Communication Systems** page, select **New**.
2. In the **Basic Information** screen,  provide the following information:
  1. Enter the **ID**, for example,"CPQ."
  2. Toggle the **SAP Business Suite** setting to **No**.
  3. Enter **https://www.inmindcloud.com** in the **Host Name** field.
  4. Set **Internet** as **System Access Type**.
  5. Enter additional  information such as **First Name**, **Last Name**, **Email**,  and **Phone**.
3. In the **Actions** link at the bottom right of the screen, select **Active**.
4. Select **Save and Close**.  

The following images shows the **Basic Information** page.

![Communications System Basic Information page ](https://cdn.document360.io/24f960e8-3c1c-4c18-a2c6-83b6ae4aab84/Images/Documentation/CPQ%20C4C%20General%20Settings%20New%20Communication%20System.png?sv=2026-02-06&spr=https&st=2026-11-11T10%3A54%3A25Z&se=2026-11-11T11%3A54%3A25Z&sr=c&sp=r&sig=lumtES7fqETiSjKjf7r6O4k94vHvMwcy1H9aks8AD9M%3D)

Next, add a **Communication Arrangement** to the **Communication System** you just created. CPQ will consume the following web services from C4C:

- Query Accounts
- Query Contacts
- Query Opportunities
- Sales Quote Integration
  - Manage Sales Quote In
  - Query Sales Quote In
- Query Materials
- Query Code Lists
- Query Employee
- Query Business Partners
- Query Organizational Unit
- Query Object Identifier Mapping

To configure the **Communication Arrangement** in C4C, complete the following steps:

1. In C4C, go to **Administrator** and select **General Settings**.
2. In the **Integration** section of the page, select the **Communication Arrangement** link.
3. In the **Communication Arrangement** screen, select **New**.
4. In the **New Communication Arrangement**.
5. In the **Select Scenario** tab,  select one communication scenario, for example, **Query Code Lists** as shown in the following image:

![Communication Arrangement Select Scenario](https://cdn.document360.io/24f960e8-3c1c-4c18-a2c6-83b6ae4aab84/Images/Documentation/CPQ%20C4C%20Select%20Scenario%20.png?sv=2026-02-06&spr=https&st=2026-11-11T10%3A54%3A25Z&se=2026-11-11T11%3A54%3A25Z&sr=c&sp=r&sig=lumtES7fqETiSjKjf7r6O4k94vHvMwcy1H9aks8AD9M%3D) 6. Select **Next** to go to **Define Business Data**. 7. In the **Define Business Data** tab, select the **System Instance ID**

![Communication Arrangement Define Business Data](https://cdn.document360.io/24f960e8-3c1c-4c18-a2c6-83b6ae4aab84/Images/Documentation/CPQ%20C4C%20New%20Communication%20Arrangements%20Define%20Business%20Data.png?sv=2026-02-06&spr=https&st=2026-11-11T10%3A54%3A25Z&se=2026-11-11T11%3A54%3A25Z&sr=c&sp=r&sig=lumtES7fqETiSjKjf7r6O4k94vHvMwcy1H9aks8AD9M%3D)

1. Select **Next** to define technical data.
2. In the **Define Technical Data** tab, Select **Direct Connection** as **Communication Method**.
3. Select **Yes** for **Inbound Communication Enabled**.
4. Select **Web Service** for **Application Protocol.**
5. Select **SSL Client Certificate** for **Authentication Method**.

The settings are shown in the following image:

![Select Technical Data](https://cdn.document360.io/24f960e8-3c1c-4c18-a2c6-83b6ae4aab84/Images/Documentation/CPQ%20C4C%20Select%20Technical%20Data.png?sv=2026-02-06&spr=https&st=2026-11-11T10%3A54%3A25Z&se=2026-11-11T11%3A54%3A25Z&sr=c&sp=r&sig=lumtES7fqETiSjKjf7r6O4k94vHvMwcy1H9aks8AD9M%3D)

          Note

          

The user ID **_MX** is automatically created. Later this user ID is used to generate the keystore file to upload to CPQ.

1. Select **Check Completeness** to see if the definition is complete.
2. Select **Next** to review.
3. Review the new **Communication Arrangement**.
4. Select **Finish** in the **Review** screen, as shown in the following image:

![Comm Arrangement Review](https://cdn.document360.io/24f960e8-3c1c-4c18-a2c6-83b6ae4aab84/Images/Documentation/CPQ%20C4C%20New%20Comm%20Arrangement%20Revew%20%281%29.png?sv=2026-02-06&spr=https&st=2026-11-11T10%3A54%3A25Z&se=2026-11-11T11%3A54%3A25Z&sr=c&sp=r&sig=lumtES7fqETiSjKjf7r6O4k94vHvMwcy1H9aks8AD9M%3D)

1. Refresh the page. The **Query Code Lists** should be added to communication partner, as shown in the following image:

![Comm Arrangement Final Screen](https://cdn.document360.io/24f960e8-3c1c-4c18-a2c6-83b6ae4aab84/Images/Documentation/Comm%20Arrangement%20Page%20Refresh.png?sv=2026-02-06&spr=https&st=2026-11-11T10%3A54%3A25Z&se=2026-11-11T11%3A54%3A25Z&sr=c&sp=r&sig=lumtES7fqETiSjKjf7r6O4k94vHvMwcy1H9aks8AD9M%3D)

1. Continue the same steps for other web services used by CPQ, except for the sales quote Integration web service, which is pre-delivered by SAP.

          Note

          

If you do not see the **Query Code Lists**, please follow the SAP documentation to enable the integration in the Implementation Project Scoping: [Sales Quote Integration](https://help.sap.com/docs/sap-cloud-for-customer/97f5b6f7272b4501b99c693e53bd8474/10ee2baab20a4fcf800200da79335593.html)

## Download C4C keystore files

CPQ needs the following two certificates to be installed inside the keystore folder to import, export, and synchronize the Account, Opportunity, and Quote.

- **Query_Opportunity_Imported**—used to import Account, Opportunity, and Quote from CPQ.
- **Manage_Quote_Imported**—used to export the quote back to the C4C from CPQ.

          Note

          

Existing customers can download both files. New customers may download only **Query_Opportunity_Imported**.

          Important

          

Check the certificate of web services in C4C used in CPQ regularly.

### Download C4C keystore file for Query_Opportunity_Imported

The following section explains how to generate the keystore file for **Query_Opportunity_Imported** from C4C.

Use this keystore file for most web services communication except for the sales quote integration web service which needs another key store file.

1. In C4C, go to **Administrator** in the left navigation area.
2. Select **General Settings** and then **Communication Arrangements** as shown in the following image:

![General Settings Communication Arrangements ](https://cdn.document360.io/24f960e8-3c1c-4c18-a2c6-83b6ae4aab84/Images/Documentation/CPQ%20C4C%20General%20Settings%20Integration%20%281%29.png?sv=2026-02-06&spr=https&st=2026-11-11T10%3A54%3A25Z&se=2026-11-11T11%3A54%3A25Z&sr=c&sp=r&sig=lumtES7fqETiSjKjf7r6O4k94vHvMwcy1H9aks8AD9M%3D)

1. Select one of the communication scenario setups for CPQ. For example, **Communication Arrangement: Query Code Lists**.
2. Select **Edit**.
3. Select the **Technical Data** tab.
4. Select the **Edit Credentials** button.

![Comm Arrangement Query Code List Tech Details](https://cdn.document360.io/24f960e8-3c1c-4c18-a2c6-83b6ae4aab84/Images/Documentation/CPQ%20C4C%20Comm%20Arrangement%20Query%20Lists.png?sv=2026-02-06&spr=https&st=2026-11-11T10%3A54%3A25Z&se=2026-11-11T11%3A54%3A25Z&sr=c&sp=r&sig=lumtES7fqETiSjKjf7r6O4k94vHvMwcy1H9aks8AD9M%3D)

1. Select **Certificate**.
2. Enter the **Password**. Note the password as it needs to used in the **application.properties** file inside CPQ.
3. Select **OK** to download the keystore file for **Query_Opportunity_Imported**.
4. Select **Save and Reactivate**.

The following image shows the keystore file information:

![Query List Cert](https://cdn.document360.io/24f960e8-3c1c-4c18-a2c6-83b6ae4aab84/Images/Documentation/Query%20List%20Cert%20.png?sv=2026-02-06&spr=https&st=2026-11-11T10%3A54%3A25Z&se=2026-11-11T11%3A54%3A25Z&sr=c&sp=r&sig=lumtES7fqETiSjKjf7r6O4k94vHvMwcy1H9aks8AD9M%3D) 13. Go to the file location where the downloaded files are kept. 14. Rename the **Download.p12** to **Query_Opportunity_Imported.p12**.

Use the following steps to upload this file to CPQ:

1. In CPQ, go to **Administration** and select **Content Management**.
2. At the **root** page, select **Keystore** and then **Query_Opportunity_Imported.p12**. to upload the file.

          Note

          

Please note the **Valid To** date because the keystore file needs to be regenerated by removing the certificate and following the same steps when it expires or for any security reason.

## Embed the HTML mashup

To embed the HTML Mashups in C4C, complete the following steps:

          Note

          

- The mashup you wish to add must be activated
- Adaptation must be enabled in C4C.

1. Sign in to C4C.
2. Select **User Profile** and then **Start Adaptation**.
3. Select the **Pencil** icon on the top tab.
4. Select **Add Tab**.

1. Enter **Title** of tab.
2. Enter **Section Title** (Account).

1. Click **Apply**.
2. Select the CPQ menu from the drop-down menu or scroll to the right.

1. Click **Add** and select **Mashup**.

1. Select the HTML Mashup that was configured to integrate with CPQ.
2. Select the **Full Width**.
3. Set **Height** to 90%.
4. Click **Apply**.

1. Select **User Profile** and click **End Adaptation** to complete the task.  

A similar setup can be accomplished for other detail views such as Opportunity and Quote by selecting the specfic HTML mashup that was configured to integrate with CPQ.

For additional information on Adding Mashups on screens, refer to [SAP help](%5Bhttps://help.sap.com/docs/sap-cloud-for-customer/sap-cloud-for-customer-extension-guide/add-mashups-on-screens?q=Start%20adaptation%5D).

## Create WSDL with extension fields

The following fields are customized in C4C and must be enabled to include them in your web services.

- CPQQuoteStatus
- CPQQuoteDiscount
- CPQSalesItemDiscount

To add the extension field, you must be in adaptation mode. Complete the follow steps to change to adaptation mode.

1. Log into the C4C application.
2. Open a quote.
3. Select **Enter Adaptation Mode** under **User Profile** menu.
4. When adaptation mode is on, click **Edit Screen**.

For more information see, [Add Mashups to Custom Sections and Tabs.](https://help.sap.com/docs/CX_NG_SVC/56436b4e8fa84dc8b4408c7795a012c4/1b01c10260f947d88644e9b7b2473403.html?q=creating%20html%20mashup%20in%20Quote%20view%22)

## Add the CPQQuoteStatus field

To add the **CPQQuoteStatus** field to your web service, complete the following steps:

1. Log into C4C
2. Click the **Overview** tab as shown in the following image:

![CPQ Status Field Overview Tab](https://cdn.document360.io/24f960e8-3c1c-4c18-a2c6-83b6ae4aab84/Images/Documentation/CPQ%20C4C%20Adding%20Extenstion%20Fields%20C4C%202.png?sv=2026-02-06&spr=https&st=2026-11-11T10%3A54%3A25Z&se=2026-11-11T11%3A54%3A25Z&sr=c&sp=r&sig=lumtES7fqETiSjKjf7r6O4k94vHvMwcy1H9aks8AD9M%3D) 3. Select the pencil icon. 4. Select **Header**. 5. Select **Add Field**

![Select Header](https://cdn.document360.io/24f960e8-3c1c-4c18-a2c6-83b6ae4aab84/Images/Documentation/C4C%20Add%20Extension%20Fields%203%281%29.png?sv=2026-02-06&spr=https&st=2026-11-11T10%3A54%3A25Z&se=2026-11-11T11%3A54%3A25Z&sr=c&sp=r&sig=lumtES7fqETiSjKjf7r6O4k94vHvMwcy1H9aks8AD9M%3D) 6. Select the **Create Fields** link.

![Create Fields Quote Status](https://cdn.document360.io/24f960e8-3c1c-4c18-a2c6-83b6ae4aab84/Images/Documentation/C4C%20Extension%20Fields%204%20.png?sv=2026-02-06&spr=https&st=2026-11-11T10%3A54%3A25Z&se=2026-11-11T11%3A54%3A25Z&sr=c&sp=r&sig=lumtES7fqETiSjKjf7r6O4k94vHvMwcy1H9aks8AD9M%3D)

1. In the **Field** form, provide the following information:
  1. Select **Sales Quote – General Information** as **Business Context**.
  2. Enter **CPQQuoteStatus** as the **Technical Name**.
  3. Select **Text** as **Type**.
  4. Select **Short Text (40)** as **Sub Type**.
  5. Enter text for **Label** to display as a tool tip.
  6. Select **Save and Close**.

![New field form](https://cdn.document360.io/24f960e8-3c1c-4c18-a2c6-83b6ae4aab84/Images/Documentation/C4C%20Extension%20Fields%205.png?sv=2026-02-06&spr=https&st=2026-11-11T10%3A54%3A25Z&se=2026-11-11T11%3A54%3A25Z&sr=c&sp=r&sig=lumtES7fqETiSjKjf7r6O4k94vHvMwcy1H9aks8AD9M%3D)

When the new extension field has been added to the UI, you must then include the new extension fields in the web service responses.

To add the **CPQQuoteStatus** field to your web service, complete the following tasks:

1. In C4C, select a quote in the system.
2. Set the **Adaptation Mode**.
3. Select the **Overview** tab.
4. Select the pencil icon to select **Header**.

1. Select **CPQ Quote Status** at the bottom right of the **Overview** tab. ![Quote Status ](https://cdn.document360.io/24f960e8-3c1c-4c18-a2c6-83b6ae4aab84/Images/Documentation/Extension%20Fields%20Quote%20Status.png?sv=2026-02-06&spr=https&st=2026-11-11T10%3A54%3A25Z&se=2026-11-11T11%3A54%3A25Z&sr=c&sp=r&sig=lumtES7fqETiSjKjf7r6O4k94vHvMwcy1H9aks8AD9M%3D)
2. Set the following properties on the right side of the screen in the **Personalize** section as shown in the following image:
  - **Hide**
  - **Mandatory**
  - **Read-Only**
  - **Visible**

![Quote properties](https://cdn.document360.io/24f960e8-3c1c-4c18-a2c6-83b6ae4aab84/Images/Documentation/C4C%20Extension%20Fields%207.png?sv=2026-02-06&spr=https&st=2026-11-11T10%3A54%3A25Z&se=2026-11-11T11%3A54%3A25Z&sr=c&sp=r&sig=lumtES7fqETiSjKjf7r6O4k94vHvMwcy1H9aks8AD9M%3D)

1. Select **Edit** to edit the **CPQ Quote Status** field.
  1. Select the **Services** tab.
  2. Select **Edit.**
2. Check **Field Added** to the following service description:
  - Sales Quote – General Information
3. Select **Save**.

## Add the CPQQuoteDiscount Field

To add the **CPQQuoteDiscount** field to your web service, complete the following tasks:

1. Sign in to C4C.
2. Select the **Overview** tab.
3. Select the pencil icon.
4. Select **Header** on the left panel.
5. Click **Add Field**.
6. Click **Create Fields** and provide the following information as shown in the following image:
  1. Choose **Sales Quote – General Information** as **Business Context.**
  2. .Enter **CPQQuoteDiscount** as **Technical Name.**
  3. Select **Decimal Number** as **Type**.
  4. Enter **3** in the  **Length** field and **2**  in **Decimal Places**.
  5. Enter **Label** to display as tool tip.
  6. Select **Save and Close**.

![Quote Discount Field Properties](https://cdn.document360.io/24f960e8-3c1c-4c18-a2c6-83b6ae4aab84/Images/Documentation/Create%20New%20Field%20Discount%20Field.png?sv=2026-02-06&spr=https&st=2026-11-11T10%3A54%3A25Z&se=2026-11-11T11%3A54%3A25Z&sr=c&sp=r&sig=lumtES7fqETiSjKjf7r6O4k94vHvMwcy1H9aks8AD9M%3D)

When the new extension field is added to the UI, you must then include the field in the web service responses by completing the following steps:

1. Select one of the quotes in C4C.
2. Set to **Adaptation Mode**.
3. Select the **Overview** tab.
4. Select the pencil icon to select **Header.
5. Select **CPQ Quote Discount**.
6. Set the following properties:
  - **Hide**
  - **Mandatory**
  - **Read-Only**
  - **Visible**
7. Select **Edit** to modify the CPQ **Quote Discount** field.
8. Select the **Services** tab.
9. Select **Edit**.
10. Select **Field Ad** to the following service description:  

**Sales Quote –General Information**
11. Select **Save**.

## Add the CPQLineItemDiscount field

To add the **CPQLineItemDiscount** field complete the following steps:

1. Sign in to C4C.
2. Select the **Products** tab.
3. Select **Add Field**.
4. In the **Fields** page, select **Create Fields**.
5. In the **Create field** page, complete the following steps:
  1. Select **Sales Quote – Item** as **Business Context.**
  2. Enter **CPQ LineItemDiscount** in the **Technical Name** field.
  3. Select **Decimal Number** as **Type**.
  4. Add **3** as **Length** and **2** as **Decimal Places**.
  5. Enter **Label** to display as **Tooltip**.
  6. Select **Save and Close**.

To add the **CPQ LineItemDiscount** extension field to the web service, complete the following steps:

1. Sign in to C4C.
2. Select a quote.
3. Select the **Products** tab.
4. Set to **Adaptation Mode**.
5. Select the pencil icon.
6. Select CPQ **Line Item Discount**.
7. Set the following properties:
  1. Unselect **Hide**.
  2. Select **Visible**.
  3. Select **Read-Only**.
8. Select **Edit** to modify the CPQ Line Item Discount Field.
9. Select the **Services** tab.
10. Select **Edit**.
11. Check **Field Added** to the following service description:
  - Sales Quote – Item
12. Select **Save**.
13. Select **End Adaptation** under **User Profile** when all the extension fields supported by CPQ have been configured completely.

## Assign and update the owner field

When the owner is assigned or deleted in SAP Sales Cloud after a quote is created, the field is automatically updated in CPQ to reflect the changes.

This ensures that the information stays synchronized between both systems, providing real-time updates for a streamlined and consistent experience.

When the owner is assigned or deleted in SAP Sales Cloud after quote creation, the field is updated in CPQ accordingly.

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