--- title: "Support" slug: "support-1" updated: 2025-04-15T22:47:47Z published: 2025-04-15T22:47:47Z canonical: "docs.zilliant.com/support-1" --- > ## Documentation Index > Fetch the complete documentation index at: https://docs.zilliant.com/llms.txt > Use this file to discover all available pages before exploring further. # Support If you need help resolving issues or want to make changes to your implementation, open a case with Zilliant Support. 1. Sign in to [**Zilliant Support**](https://zilliant.my.site.com/community/s/login/). ![Zilliant Support signin](https://cdn.document360.io/24f960e8-3c1c-4c18-a2c6-83b6ae4aab84/Images/Documentation/Support_Community_Signin.png?sv=2026-02-06&spr=https&st=2026-10-30T04%3A59%3A54Z&se=2026-10-30T05%3A59%3A54Z&sr=c&sp=r&sig=FK2PFtdW6nhySTL9Bv%2BZifcq4%2BTcdWU0HJiGATlPVuU%3D) 1. Select **Create a Case**. 2. Provide as many details as you can about the issue. Include things like: - Screenshots, including the web address that appears in your browser - What you were doing before the issue occurred - Error messages that appeared 1. Submit the case. You’ll receive an automated response from us letting you know we’ve received your request. > [!NOTE] > Don’t see a response? > > Check your email spam and junk folders. Be sure to add **@zilliant.com** to your safe senders list.