---
title: "Product visibility"
slug: "product-visibility"
updated: 2026-03-23T12:55:34Z
published: 2026-03-23T12:55:34Z
canonical: "docs.zilliant.com/product-visibility"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.zilliant.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Product visibility

For employee and customer users to view products in the eCommerce application, you must maintain the following product master prerequisites and settings in [Zilliant CPQ](/v1/docs/about-cpq):

- [Product visibility](/v1/docs/product-visibility#product-visibility)
- [Product information](/v1/docs/product-visibility#product-information)
- [Related products](/v1/docs/product-visibility#related-products)

For how to grant prospect contact users permission to view products, read [Prospect users](/v1/docs/prospect-users).

Tip

If you don't see a menu item in Zilliant CPQ’s top navigation bar, select Open dropdown menu at the right end of the navigation bar, or select the left and right arrows to move through the navigation bar.

## Product visibility

To manage a product’s visibility:

1. Sign in to Zilliant CPQ.
2. From the left navigation area, select **Products**.
3. Select a product.
4. From the top tabs, select **Detail**.

For any product to be visible in the eCommerce application, the following settings are required:

- **Category**—Assign a category.
- **Classification**—Assign a Consumable, Spare Part, or Product classification.
- **Restrict**—Set to **No**. If set to **Yes** and the read restriction rule **User has access to product if product is made visible to portal** is active, the product will be restricted from showing in the eCommerce application.
- **Sales Area**—This section determines which users can view the product on eCommerce. Zilliant CPQ allows you to assign one or more sales areas to both a user and a product. You can apply read restriction rules to control product visibility based on the user’s sales area.
Example

If you enable the following restriction rules, users will only see products associated with the sales areas assigned to them:

  - User has access to product if user's MAIN sales area is in product sales's area
  - User has access to product if one of user's sales area is in product sales's area

These settings also control the visibility of Bill of Materials (BoM) within the equipment.

To allow users to configure a product and submit an inquiry for it, set Classification to **Product**, ensure that the product has a valid knowledge base, and set its classified flag to **False**.

### Assortment-based product visibility

eCommerce and Zilliant CPQ allow you to limit the products displayed to users based on custom assortment conditions. For example, you can configure eCommerce or CPQ to display products based on the user's associated account attributes, such as **Account Group**, **Industry**, or whether the account is a prospect.

Manage these custom assortment conditions through Groovy scripts. For details, read [Filter Product List](/v1/docs/filter-product-list).

## Product information

Zilliant CPQ allows you to manage the following product information settings that are visible in eCommerce:

- [Labels and descriptions](/v1/docs/product-visibility#product-labels-and-descriptions)
- [Knowledge base](/v1/docs/update-knowledge-base-version)
- [Images](/v1/docs/product-visibility#product-images)
- [Details](/v1/docs/product-visibility#product-details)
- [Attachments](/v1/docs/product-visibility#product-attachments)

In addition, the eCommerce application’s **Visual Product Finder** allows users to visualize products in relation to equipment or other subcomponents. The Visual Product Finder also allows you to configure hotspots in product images for interactive areas. To manage these settings for a product, read [About Visual Product Finder](/v1/docs/about-visual-product-finder).

eCommerce's **Advanced Spare Parts Finder** also allows users to navigate quickly between equipment and product hierarchies in a smooth and organized manner. This saves valuable time for commerce users who are often in a hurry to find specific spare parts to order. For more details about Advanced Spare Parts Finder, read [Advanced Spare Parts Finder](/v1/docs/advanced-spare-parts-finder).

### Product labels and descriptions

To manage product labels, rich text descriptions of product details, and localization options:

1. Sign in to Zilliant CPQ.
2. From the left navigation area, select **Products**.
3. Select a product.
4. From the top tabs, select **General Information**.
5. From the top sub-tabs, select **Product Labels**.

### Product images

To manage product images:

1. Sign in to Zilliant CPQ.
2. From the left navigation area, select **Products**.
3. Select a product.
4. From the top tabs, select **General Information**.
5. From the top sub-tabs, select **Product Images**.
6. Select Add to upload an image.

For best resolution, use the following image file types, sizes, and dimensions:

- File types: `.gif`, `.ico`, `.jfif`, `.jpeg`, `.jpg`, `.png`, `.webp`
- File size: Up to 10 MB
- Width: 245 pixels
- Height: 245 pixels

Each product image has the following attributes:

- **Restrict**—Set to **Yes** to not display the image in the eCommerce application.
- **Main Product Image**—Set to **Yes** to display the image first if the product has more than one image.
- **Sequence**—Enter a number to determine the image’s order if the product has more than one image. eCommerce displays the image with **Main Product Image** set to **Yes** first.

![Products_Images](https://cdn.document360.io/24f960e8-3c1c-4c18-a2c6-83b6ae4aab84/Images/Documentation/Products_Images.png?sv=2026-02-06&spr=https&st=2026-11-02T14%3A47%3A23Z&se=2026-11-02T15%3A47%3A23Z&sr=c&sp=r&sig=5Pnpdme1UovMPawXMosZPgU74S%2FsLq5b1wb9LKdZq5U%3D)

### Product details

eCommerce automatically identifies any attributes from a product’s information, such as description or technical specification. According to your screen configuration settings, a product’s details page then displays these attributes in a list or tab view.

To manage product attribute visibility in eCommerce:

1. Sign in to eCommerce.
2. From the top navigation bar, select your profile.
3. From the dropdown menu, select **Commerce Administration**.
Note

You must have the Commerce System Administrator [role](/v1/docs/user-roles) to access this menu item.
4. From the left navigation area, select **Screen Configuration**.
5. From the top tabs, select **Product Detail**.
6. From the top-right of the **Product Detail Attributes** section, select a display mode from the **Mode** dropdown.

### Product attachments

Zilliant CPQ allows you to attach relevant information to products, such as links, rich text descriptions, and 3D images. The [Visual Product Finder](/v1/docs/configure-visual-product-finder) also requires certain product attachments.

The following image shows a product with configured **Detail**, **General Information**, and **Attachments** settings.

![Product_Info_Settings](https://cdn.document360.io/24f960e8-3c1c-4c18-a2c6-83b6ae4aab84/Images/Documentation/Product_Info_Settings.png?sv=2026-02-06&spr=https&st=2026-11-02T14%3A47%3A23Z&se=2026-11-02T15%3A47%3A23Z&sr=c&sp=r&sig=5Pnpdme1UovMPawXMosZPgU74S%2FsLq5b1wb9LKdZq5U%3D)

The following table lists valid formats for documentation you can upload to Zilliant CPQ:

| Format | Extension |
| --- | --- |
| Microsoft Word document | .doc .docx |
| Microsoft Excel workbook | .xls .xlsx |
| Portable Document Format file | .pdf |
| Unformatted text file | .txt |

#### Upload product documentation

1. Sign in to Zilliant CPQ.
2. From the left navigation area, select **Products**.
3. Select a product.
4. From the top tabs, select **Attachments**.
5. Select Add file(s) and upload the desired documentation in a valid format.

#### Delete product documentation

1. Sign in to Zilliant CPQ.
2. From the left navigation area, select **Products**.
3. Select a product.
4. From the top tabs, select **Attachments**.
5. Select the checkbox for the desired documentation, then select Delete.

## Related products

Related products are shown in the **You May Also Like** section at the bottom of the product detail page and cart page, suggesting relevant or recommended products based on the product that users are currently viewing or have added to cart.

To add a product to this section:

1. Sign in to Zilliant CPQ.
2. From the left navigation area, select **Products**.
3. Select a product.
4. From the top tabs, select **Related Products**.
5. Select Add.
6. From the **Products** catalog popup, select relevant products, then select **Add**.

![CPQ-icon_down](https://cdn.document360.io/24f960e8-3c1c-4c18-a2c6-83b6ae4aab84/Images/Documentation/CPQ-icon_down.png?sv=2026-02-06&spr=https&st=2026-11-02T14%3A47%3A23Z&se=2026-11-02T15%3A47%3A23Z&sr=c&sp=r&sig=5Pnpdme1UovMPawXMosZPgU74S%2FsLq5b1wb9LKdZq5U%3D) Open dropdown menu

![](https://cdn.document360.io/24f960e8-3c1c-4c18-a2c6-83b6ae4aab84/Images/Glossary/add_60(1).png?sv=2026-02-06&spr=https&st=2026-11-02T14%3A47%3A23Z&se=2026-11-02T15%3A47%3A23Z&sr=c&sp=r&sig=5Pnpdme1UovMPawXMosZPgU74S%2FsLq5b1wb9LKdZq5U%3D) Add

![add files](https://cdn.document360.io/24f960e8-3c1c-4c18-a2c6-83b6ae4aab84/Images/Documentation/add%20files.png?sv=2026-02-06&spr=https&st=2026-11-02T14%3A47%3A23Z&se=2026-11-02T15%3A47%3A23Z&sr=c&sp=r&sig=5Pnpdme1UovMPawXMosZPgU74S%2FsLq5b1wb9LKdZq5U%3D)

Add file(s)

![delete_60](https://cdn.document360.io/24f960e8-3c1c-4c18-a2c6-83b6ae4aab84/Images/Documentation/delete_60.png?sv=2026-02-06&spr=https&st=2026-11-02T14%3A47%3A23Z&se=2026-11-02T15%3A47%3A23Z&sr=c&sp=r&sig=5Pnpdme1UovMPawXMosZPgU74S%2FsLq5b1wb9LKdZq5U%3D) Delete