---
title: "Payment methods"
slug: "payment-methods"
updated: 2024-11-13T20:15:59Z
published: 2024-11-13T20:15:59Z
canonical: "docs.zilliant.com/payment-methods"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.zilliant.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Payment methods

eCommerce allows you to:

- View an order's [payment information](/v1/docs/payment-methods#view-an-orders-payment-information)
- Add payment information to an order's [confirmation details](/v1/docs/payment-methods#add-payment-information-to-order-confirmation-details)

eCommerce also allows you to manage the following payment settings:

- [Payment method options](/v1/docs/payment-methods#configure-payment-methods)
- [Account-specific](/v1/docs/payment-methods#accountspecific-payment-methods) payment method options
- Frequency that eCommerce checks for [payment processing](/v1/docs/payment-methods#payment-processing-intervals)

## View an order's payment information

To view an order’s payment information in Zilliant [CPQ](/v1/docs/about-cpq):

1. From the left navigation area, select **Orders**.
2. Select an order.
3. From the top navigation bar, select **Overview**.

The order’s payment ID and payment mode are captured in the **Payment Id** and **Payment Mode** fields, respectively.

## Add payment information to order confirmation details

After a user successfully pays for an order, they receive a confirmation with order details. eCommerce allows you to add payment information to order confirmation details.

To add payment information to order details in eCommerce:

1. From the top navigation bar, select your account.
2. From the dropdown menu, select **Commerce Administration**.
          Note

          

You must have the Commerce System Administrator [role](/v1/docs/user-roles) to access this menu item.
3. From the left navigation area, select **Screen Configuration**.
4. From the top navigation bar, select **Order History (Overview)**.
5. In the **My Orders** section, select **Add**.
6. Select payment information fields, then select **Save**.
7. Repeat steps 5-6 for the **Placed By Others** section.
8. From the top navigation bar, select **Order History (Detail)**.
9. Repeat steps 5-6 for the **Order Attributes** section.

## Configure payment methods

To manage payment methods in eCommerce:

1. From the top navigation bar, select your account.
2. From the dropdown menu, select **Commerce Administration**.
          Note

          

You must have the Commerce System Administrator [role](/v1/docs/user-roles) to access this menu item.
3. From the left navigation area, select **Payment Configuration**.
4. Select dropdown options for **Mode** and **Destination**. For more details, read the following table.

| Field | Description |
| --- | --- |
| Mode | Default mode for all company accounts. To specify a mode for a company account, read [Account-specific payment methods](https://docs.zilliant.com/docs/payment-methods#accountspecific-payment-methods). Mode options: - **Direct Payment and PO Based**—Allows for both payments and PO. - **Direct Payment Only**—Only direct payments are accepted. - **PO Based Only**—Only PO-based payments are accepted. |
| Destination | Name of the destination set up in the in Zilliant [CPQ](/v1/docs/about-cpq). For more details about destinations, read [External links](https://docs.zilliant.com/docs/header-and-footer#external-navigation-links). |

### Account-specific payment methods

eCommerce allows you to configure a payment mode for a company account separate from the default mode.

To manage payment modes for a specific company account in Ziliant [CPQ](/v1/docs/about-cpq):

1. From the left navigation area, select **Accounts**.
2. Select an account.
3. From the top navigation bar, select **Detail**.
4. Select the **Payment Type** field.
5. Select a payment type row.

### Payment processing intervals

To manage the payment gateway transaction interval in Zilliant [CPQ](/v1/docs/about-cpq):

1. From the left navigation area, select **System Processes**.
2. From the top navigation bar, select **System Tasks**.
3. From the top sub-navigation bar, select **Master Data**. This page displays a list of tasks.
4. If a task with a value of "Payment Gateway Transaction Capture Job" for its **Task Resource** attribute exists, select its row and skip steps 5-7. Otherwise, Select Add.
          Tip

          

To view a task's attributes, select the task's row.
5. Enter a task name in the **Name** field, then select **Create**.
6. Select the new task's row.
7. In the **Task Resource** field, enter "Payment Gateway Transaction Capture Job."
8. In the **CRON Expression** field, enter an expression that determines how frequently eCommerce checks for payment processing.
9. Set the **Active** switch to **YES**.

For examples of payment processing expressions, read the following table:

| To check at this interval: | Enter this CRON expression: |
| --- | --- |
| 5-minute interval | 0*/5**** |
| 10-minute interval | 0*/10*** |
| 15-minute interval | 0*/15*** |

![](https://cdn.document360.io/24f960e8-3c1c-4c18-a2c6-83b6ae4aab84/Images/Glossary/add_60(1).png?sv=2026-02-06&spr=https&st=2026-11-10T17%3A33%3A04Z&se=2026-11-10T18%3A33%3A04Z&sr=c&sp=r&sig=A3M3b%2FUHb7T1dNDUuxGErEPN9dVh5NjZnbETy40rtGo%3D) Add